Privacy Policy

This Privacy Policy applies to Zytexa Technology LLP, a legally registered IT company in Jaipur, Rajasthan, India, operating the Internship cum Training Platform at training.zytexa.online.

By accessing our website, registering for any course, or submitting your information through our contact or registration forms, you agree to the terms described in this Privacy Policy. We encourage you to read it carefully.

We collect only the information necessary to provide you with our training services, placement support, and to communicate with you effectively. This includes:

A) Information You Provide Directly:

• Full Name, Email Address, and Mobile Number (from registration/contact forms)
• City, State, and Educational Background (for course counselling)
• Course preference and batch timing selection
• Payment-related information (transaction IDs — we do not store card details)
• Resume, LinkedIn profile, or portfolio links (for placement support, if shared)
• Feedback, testimonials, or reviews you choose to submit

B) Information Collected Automatically:

• IP address and browser type (for security and analytics)
• Pages visited, time spent, and actions taken on our website
• Device type (mobile, desktop, tablet) and operating system
• Referral source (how you found our website — Google, social media, etc.)
• Cookie data (see Section 5 for details)

C) Information from Third Parties:

• Data from WhatsApp or social media interactions if you contact us through those platforms
• Google Analytics and Meta Pixel data for website performance tracking

We use the information we collect for the following legitimate purposes only:

• To process your course registration and confirm enrollment
• To communicate batch timings, schedule updates, and session links
• To send your internship certificate, project feedback, and training resources
• To provide placement support, interview referrals, and career guidance
• To respond to your queries submitted via forms, email, or WhatsApp
• To send important updates about your enrolled course or Zytexa programs
• To improve our website, course content, and overall user experience
• To send promotional offers, new batch announcements, or new course launches
• To prevent fraud, spam, and unauthorized access to our platform
• To comply with legal obligations under applicable Indian law

We do not sell, rent, or trade your personal information to any third party for commercial purposes. Your data may only be shared in the following limited and controlled situations:

• Hiring Partners: With your explicit consent, we may share your resume/profile with our 20+ placement partners for job referrals during placement support
• Payment Processors: UPI platforms (GPay, PhonePe, Paytm) and banking partners for secure payment processing — they handle transactions independently
• Communication Tools: WhatsApp Business API and email service providers to send you batch updates, certificates, and notifications
• Analytics Platforms: Google Analytics and Meta Pixel collect anonymized website usage data to help us improve our services
• Legal Requirements: When required by law, court order, or government authority under applicable Indian legislation

All third parties we work with are required to maintain the confidentiality and security of your data in accordance with their own privacy policies.

Our website uses cookies — small text files stored on your device — to enhance your browsing experience and help us understand how visitors interact with our site.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly (login sessions, form submissions)
• Analytics Cookies: Google Analytics — tracks page visits, time on site, and user behavior (anonymized data)
• Marketing Cookies: Meta Pixel — helps us measure the effectiveness of our Facebook/Instagram ads
• Preference Cookies: Remember your settings and browsing preferences for a better experience

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website. Continuing to use our website without changing your cookie settings indicates your acceptance of our cookie usage.

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction.

• Our website uses SSL encryption (HTTPS) to secure all data transmitted between your browser and our servers
• Access to personal data is restricted to authorized Zytexa team members only, on a need-to-know basis
• Payment transactions are handled by trusted third-party payment gateways — we do not store any card or banking credentials
• Data is stored on secure servers and regularly backed up to prevent loss

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy — typically for the duration of your enrollment plus 2 years thereafter for certificate verification, placement follow-up, and legal compliance purposes. After this period, your data is securely deleted or anonymized.

As a user of our platform, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you at any time
• Right to Correction: You can request that we correct any inaccurate or incomplete information
• Right to Deletion: You can request deletion of your personal data, subject to our legal retention obligations
• Right to Opt-Out of Marketing: You can unsubscribe from promotional emails at any time by clicking "Unsubscribe" in any email or contacting us directly
• Right to Data Portability: You can request your data in a structured, machine-readable format
• Right to Withdraw Consent: If you previously gave consent for any data processing, you can withdraw it at any time without affecting past processing
• Right to Complain: You may lodge a complaint with the relevant Indian data protection authority if you believe your rights have been violated

To exercise any of these rights, please contact us at training@zytexa.online. We will respond to all valid requests within 7 working days.

Our services are intended for students and individuals who are 16 years of age or older. We do not knowingly collect personal information from children under the age of 16 without verifiable parental or guardian consent.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at training@zytexa.online and we will take prompt action to delete such information from our records.

Our website may contain links to third-party websites including our social media pages (Instagram, LinkedIn, YouTube, Facebook), payment platforms, and partner websites. Please note that:

• This Privacy Policy applies only to training.zytexa.online and zytexa.online
• We are not responsible for the privacy practices of any external websites or platforms
• We encourage you to review the privacy policies of any third-party sites you visit through links on our website
• Clicking on external links does not constitute an endorsement of those websites by Zytexa Technology

When you contact us via WhatsApp at +91 9216580321 or through our social media channels, you are using those platforms under their respective privacy policies (Meta/WhatsApp, LinkedIn, Instagram, etc.).

• Messages, queries, or information you share with us on WhatsApp are used solely to respond to you and assist with your enrollment
• We do not store WhatsApp conversations on third-party servers beyond the WhatsApp platform itself
• We may add you to our WhatsApp broadcast group for batch updates — you can opt out at any time by messaging "STOP" to our number
• We will never add you to any group without your knowledge or consent

Zytexa Technology LLP reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service offerings. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify registered users via email if the changes significantly affect how we use their data
• Post a prominent notice on our website homepage if required

Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to us. We are committed to resolving all privacy-related issues promptly and transparently.